Privacy Policy

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Privacy Policy for Clarity Tax Service
Effective Date: December 3, 2024

At Clarity Tax Service, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our website, text messaging, and professional tax services.

We collect information you provide directly to us when you:

• Use our website (www.goclarity.com).
• Communicate with us via text messages, phone, or email.
• Utilize our tax preparation and related services.

This information may include:

• Personal Information: Name, address, email, phone number, Social Security Number, and financial details.
• Technical Information: IP address, browser type, and website usage statistics when you visit our site.

We use your information to:

• Provide and improve our tax services.
• Communicate updates, reminders, and promotions via text or email (with your consent).
• Respond to your inquiries and requests.
• Maintain the security and integrity of our systems.

Consent Requirement:

We will only send text messages if you have explicitly provided consent. By providing your mobile phone number, you agree to receive messages related to tax services, deadlines, and updates.

Customers can call our phone number 417-887-6261 which they can get from our website https://goclarity.com. They provide their consent to receive text messages from us by agreeing to the following script:
By providing your mobile number, you agree to receive text messages verbally from Clarity Tax Service regarding appointment reminders and responses to your inquiries. Message frequency varies based on communication needs. Message & data rates may apply. No mobile information will be shared with third parties. You can reply STOP to unsubscribe at any time or HELP for assistance. You can check our privacy policy on our website https://goclarity.com/privacy-policy."

Opt-Out Mechanism:
You can opt out of receiving text messages by replying "STOP" to any message. Once you opt out, no further messages will be sent unless you opt back in.

Sender Identification:
All text messages will clearly identify Clarity Tax Service as the sender.

Frequency Limitation:
We limit the number of text messages sent to ensure communications are purposeful and non-intrusive.

Data Storage for Text Messaging:
Phone numbers used for text communications are stored securely and are only used for the purposes outlined in this policy.

No Third-Party Sharing of Mobile Information:
No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Compliance with Laws:
Text messaging activities adhere to the Telephone Consumer Protection Act (TCPA) and Federal Communications Commission (FCC) regulations. We also comply with the National Do Not Call Registry guidelines.

Cookies and Tracking:
We may use cookies and other tracking technologies to enhance your browsing experience. Cookies help us analyze website usage and deliver tailored content.

Third-Party Services:
We do not share your personal information with third parties without your explicit consent, except where necessary to provide our services or comply with legal obligations.

Data Security:
Your information is protected through encryption, secure servers, and industry-standard measures to prevent unauthorized access or disclosure.

Confidentiality of Client Information:
We uphold strict confidentiality standards for all personal and financial information you provide in connection with our tax services.

Data Sharing Restrictions:
We will not share or disclose your information to anyone outside of Clarity Tax Service without your consent, except as required by law or to facilitate tax filing with the appropriate authorities.

Secure Document Handling:
We use a secure client portal for uploading, storing, and transmitting documents, ensuring your sensitive information remains protected.

You have the right to:

• Access, update, or delete your personal information.
• Withdraw consent for text messaging or email communications.
• Request details about how your information is used.

To exercise your rights, please contact us using the information below.

This Privacy Policy may be updated periodically to reflect changes in regulations or our practices. Updates will be posted on our website (www.goclarity.com) and will be effective immediately.

If you have any questions or concerns about this Privacy Policy, please contact us:

Clarity Tax Service
Email: jennifer@goclarity.com
Phone: 417-887-6261